FAQ
Everything you need to know about the Retro Specs wholesale program. Still have questions? Contact us.
What Form Do I Need To Upload?
Each state has its own resale / tax-exemption certificate. Select your state below to see which form you need and download it from the official source:
Who Is Eligible To Buy From Retro Specs Wholesale?
We work with registered businesses only. In order to not charge sales tax, we require applicants to submit their resellers permits with their application. Once we have your paperwork on file you will be approved for an account. If you are unsure which form you need to submit, please contact us for clarification.
Do You Sell To International Buyers?
Yes! Because you are outside the US we can offer a discount to the Japanese prices because you are not subject to US tariffs. We also do not require any documentation to sell to you. When you apply for an account, check the "international customer" box. This will allow you to request custom quotes when placing orders. Once you request a quote, we will discount tariffs from the order total and send you an updated quote to your email. Please note- we cannot under declare order values and you are responsible for any VAT/import duties.
How Do I Apply For A Wholesale Account?
Click "Apply" from the homepage or navigation bar and fill out the short application. We ask for basic business info and your reseller permit. We review applications within 1–2 business days and email you the outcome.
How Often Are Prices Updated?
Prices are updated daily. When each days list is published and ordering is open, you'll see an "Orders Are Open" indicator at the top of the "Prices" page. Prices from previous days are not carried over.
What Payment Methods Do You Accept?
We accept PayPal, wire transfer, Zelle, and Wise. Select your preferred method when placing your order and you'll be provided with the relevant payment details once your order is placed.
What Products Do You Carry?
We specialize in Japanese, Chinese, and English Pokémon as well as Japanese One Piece. Our inventory changes daily based on what we source, so check the "Prices" page each day for the current live list. All available products are shown on the price list.
How Do I Place An Order?
Browse the "Prices" page, add items to your cart, and click "Checkout". You'll fill in your shipping address and preferred payment method. Once you send payment and we reconcile payment received with the order you placed, your order will be confirmed and you will receive an email letting you know your order was confirmed.
What Are The Minimum Order Quantities?
Minimums vary by product category and are shown on the "Prices" page next to each category heading. Some products have their own per-item minimum. These are set to ensure orders are economical to ship.
How Does Shipping Work?
Once payment clears we pack and ship your order. We'll email you a shipping confirmation with a tracking number when it goes out. Shipping carriers vary depending on the size/contents of your order and your location.
Are Prices Inclusive Of Tariffs And Shipping?
Yes. All prices shown on our price list are landed cost to the US — tariffs, freight, and import fees are already paid for by us. There are no hidden fees added at checkout or when you receive your shipment.
Can I Cancel Or Change An Order After Submitting?
Orders can be cancelled before payment is confirmed. To request a change or cancellation, contact us as soon as possible using our "Contact Us" form. Once payment is received and we begin packing, cancellations are no longer possible.
What If An Item I Ordered Is Out Of Stock?
Stock quantities are shown on the Prices page and are checked at the time of ordering. Out of stock items will show as unavailable to add to your cart. If a stock discrepancy occurs, we'll contact you to discuss a solution.