FAQ

We work with registered businesses only. In order to not charge sales tax, we require applicants to submit their resellers permits with their application. Once we have your paperwork on file you will be approved for an account. If you are unsure which form you need to submit, please contact us for clarification.

Click "Apply" from the homepage or navigation bar and fill out the short application. We ask for basic business info and your reseller permit. We review applications within 1–2 business days and email you the outcome.

We specialize in Japanese, Chinese, and English Pokémon as well as Japanese One Piece. Our inventory changes daily based on what we source, so check the "Prices" page each day for the current live list. All available products are shown on the price list.

Prices are updated daily. When each days list is published and ordering is open, you'll see an "Orders Are Open" indicator at the top of the "Prices" page. Prices from previous days are not carried over.

Minimums vary by product category and are shown on the "Prices" page next to each category heading. Some products have their own per-item minimum. These are set to ensure orders are economical to ship.

Browse the "Prices" page, add items to your cart, and click "Checkout". You'll fill in your shipping address and preferred payment method. Once you send payment and we reconcile payment received with the order you placed, your order will be confirmed and you will receive an email letting you know your order was confirmed.

We accept PayPal, wire transfer, Zelle, and Wise. Select your preferred method when placing your order and you'll be provided with the relevant payment details once your order is placed.

Once payment clears we pack and ship your order. We'll email you a shipping confirmation with a tracking number when it goes out. Shipping carriers vary depending on the size/contents of your order and your location.

Yes. All prices shown on our price list are landed cost to the US — tariffs, freight, and import fees are already paid for by us. There are no hidden fees added at checkout or when you receive your shipment.

Orders can be cancelled before payment is confirmed. To request a change or cancellation, contact us as soon as possible using our "Contact Us" form. Once payment is received and we begin packing, cancellations are no longer possible.

Stock quantities are shown on the Prices page and are checked at the time of ordering. Out of stock items will show as unavailable to add to your cart. If a stock discrepancy occurs, we'll contact you to discuss a solution.